Shipping Policy
Last updated: September 14, 2026
1. Shipping Destinations
We ship to all 50 United States, including Alaska, Hawaii, PO Boxes, and APO/FPO military addresses. We do not currently ship internationally or to US territories outside the 50 states.
2. Processing Time
Personalized items are made to order and require 3-5 business days for crafting before shipping. Non-personalized items ship within 1-2 business days. Rush processing is available at checkout for an additional fee.
3. Shipping Rates
Standard shipping: $7.95 (free on orders over $75). Expedited shipping (1-3 business days): $19.95. Overnight shipping (next business day if ordered before 12pm ET): $34.95.
4. PO Box and APO/FPO Addresses
We ship to PO Boxes via USPS. APO/FPO military addresses are shipped via USPS Priority Mail. Allow additional 2-5 business days for delivery to APO/FPO addresses.
5. Alaska and Hawaii Shipments
Orders to Alaska and Hawaii may incur an additional $5.00 shipping surcharge for standard shipping and $10.00 for expedited. Delivery may take 5-10 business days for standard shipping.
6. Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your package on the carrier's website. Tracking may take 24 hours to update after shipment.
7. Customs and Duties
We do not ship internationally. For domestic orders, no customs duties apply. State and local taxes are calculated at checkout based on your shipping address.
8. Delivery Delays
We are not responsible for delivery delays caused by carriers, weather, natural disasters, holidays, or other events beyond our control. If your package is significantly delayed, contact us and we will work with the carrier to locate it.
9. Lost or Stolen Packages
If your package is marked as delivered but you have not received it, check with neighbors and building management first. If the package is still missing, contact us within 5 business days. We will file a claim with the carrier and work to resolve the issue.
10. Damaged Packages
If your package arrives damaged, contact us within 48 hours with photos of the damage. We will arrange a replacement or refund. Keep all packaging materials for the carrier's inspection.
11. Contact Us
TREVON MERCHANTS LLC Email: [email protected] See also: Returns Policy, Refund Policy, Terms of Service.